Talk to every visitor from one place.
See who's on your site right now, watch them type, pick the conversation up before they leave. File sharing, presence, sound alerts you can pick yourself, and your messages survive a wobbly connection.
- Works on phone, tablet and desktop
- Internal notes only your team can see
- Online / away / offline status
- Activity history on every customer
Marie L.
Linen dress, size M?shop
James Cole
Sunday opening hoursopen
Sofia M.
Booking moved to Fridaydone
Handles the easy ones while you sleep.
Reads your help articles and answers customers in plain language. Hands the tricky ones to you. Never invents answers.
model.config● ready
provider "openrouter"
model "openai/gpt-4o-mini"
rag true
handoff_threshold 0.62
GDPR-friendly out of the box.
One-click erasure when a customer asks, IP anonymisation, retention windows, full audit trail. You stay compliant without hiring a lawyer.
Paste your help pages. That's the training.
Drop in articles, FAQ entries, or product docs. The AI quotes your own copy back to customers and links the source. No imagination, no made-up answers.
- Paste articles or upload Markdown
- Citations on every answer
WordPress plugin or one-line script. Works on any site.
One-click WordPress install, or paste a script tag wherever you have HTML access. Outbound webhooks fire on every event to any URL, so you can wire it into Rocket.Chat, your CRM, or anything that takes an HTTP call. Full REST API for the developer-y among you.
WebhooksRocket.ChatREST APIOpenRouterOpenAIAnthropicDeepSeekJinaCohereVoyage
What customers actually asked this week.
Every Monday, a short email: top questions, knowledge gaps, customer mood. The kind of report a manager pays a consultant for. Yours by default.